Terms & Conditions

Acceptance of Terms

By accessing or using our platform, you're acknowledging that you've read, understood, and agreed to these terms. Your use of the services and features of our platform, following any modifications to these terms, signifies your acceptance of such of our services: Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions under these Terms of Service.

• Changes to Terms: We reserve the right to update, modify, or alter these Terms at any time. Any revisions will become effective immediately upon being posted on the site.
• Acceptance of changes: Your continued use of the site following the posting of changes will constitute your acceptance of such changes.

Confidentiality and Security

NYCDocs maintains strict policies and procedures to protect the confidentiality of your Personal Health Information (PHI), in accordance with state and federal law. We ensure that our staff members, medical practitioners, and all individuals involved in our practice respect and abide by these protocols.

• Protection of PHI: NYCDocs maintains a high level of security to protect your PHI from unauthorized access, use, or disclosure.
• Staff training: All our staff are trained to understand and comply with our privacy and security policies and procedures.
• Breach prevention: We have implemented various measures, including encryption and secure user authentication protocols, to prevent security breaches.

Use of Personal Health Information (PHI)

We understand that your medical information is personal and we are committed to its protection. We use your PHI to provide medical treatment or services, to bill for our services, and to conduct our healthcare for treatment: Your PHI may be used and disclosed by your physician, our office staff, and others outside of our office involved in your care and treatment for the purpose of providing healthcare services to you.

• Use for payment: We may use and disclose your PHI to obtain payment for services we provide to you.
• Use for operations: We may use and disclose your PHI in connection with our healthcare operations including quality assessment, employee review, training of medical students, licensing, fundraising, and conducting or arranging for other business activities.

Third-Party Disclosure

At NYCDocs, we take your privacy seriously, and the same applies to third-party disclosure. We will not disclose your Personal Health Information (PHI) to third parties without your explicit consent. If there are exceptions required by law or if disclosure is necessary for your treatment, we will still ensure that we adhere to all necessary legal protocols to protect your clear and strict boundary: We will not casually share or sell your PHI to any third parties.

• Necessary disclosure for treatment: Your PHI may be disclosed to your healthcare provider for the purpose of treatment.
• Legal and regulatory boundaries: In certain circumstances, we might be legally required to disclose PHI, however, all actions will be in full compliance with the law.

User Responsibilities and Compliance

• As a user of NYCDocs, you also have responsibilities to ensure that your information is secure. You must provide accurate and complete information when required, and you are responsible for all activities that occur under your and accurate information: You are expected to provide complete and accurate information during your interaction with us.
• Maintaining account security: Your account's security is crucial. Please ensure you keep your password and other account details confidential.
• Adherence to guidelines: You must strictly comply with the terms and conditions of our service.

Safeguards Against Breaches

We prioritize safeguarding your PHI against potential breaches. To this effect, we implement robust security measures like data encryption and secure user of encryption: All your data transmitted through our platform is encrypted.

• User authentication: To prevent unauthorized access, we have implemented secure user authentication protocols.
• Regular security checks: To ensure the security of your PHI, we conduct regular audits and risk assessments.

Notifications of Privacy Policy Changes

• NYCDocs reserves the right to modify this policy at any given time. However, we commit to informing you about any major changes that could impact the privacy of your to Privacy Policy: We may, from time to time, make changes to this policy, which will be effective immediately upon posting.
• User Notification: We will notify you of significant changes by sending a notice to the email address associated with your account or by placing a prominent notice on our website.
• Continued Usage: Your continued use of our services following the posting of such changes will indicate your acceptance of those changes.

Risk Management and Security Measures

• We take our responsibility to protect your PHI seriously. We employ risk management strategies and security measures to mitigate any potential harm. Implementation of Risk Management: We follow a comprehensive risk management process to identify potential threats and vulnerabilities.
• Adoption of Security Measures: Advanced security measures are employed to ensure the protection of your PHI.
• Regular Review and Update: The effectiveness of our security measures is regularly evaluated and updated as needed.

User Account Management and Security

• As a user, you bear the responsibility of maintaining the security of your NYCDocs account. You're required to notify us immediately if you suspect any unauthorized Responsibility: Maintaining the confidentiality of your login credentials is your responsibility.
• Prompt Reporting: In case of any unauthorized use of your account or any other breach of security, it is expected that you report this to NYCDocs immediately.
• Compliance with Policies: It is expected that all users comply with the policies and guidelines related to the use and access of NYCDocs's systems.

Reporting a Potential HIPAA Violation

Users are encouraged to report any suspected violation of HIPAA standards that they come across within our services. User's Duty to Report: It is the user's duty to immediately report any suspected HIPAA violation.

• Procedure of Reporting: The user must notify us via our official contact channels.
• Investigation and Mitigation: Upon receipt of a complaint, we will thoroughly investigate and take necessary measures to resolve the issue.

Compliance with State and Federal Laws

NYCDocs ensures compliance with applicable state and federal laws relating to the handling and protection of to Laws: We comply with all relevant local, state, and federal laws relating to data protection.

• Regular Compliance Checks: Regular reviews are conducted to ensure compliance with the evolving legislative landscape.
• Legal Obligations: Users are obligated to comply with the terms and conditions and all applicable laws in using NYCDocs services.

Limitation of Liability

The liability of NYCDocs, in relation to the services provided, is limited as per the terms specified under this : Our liability is limited to the maximum extent permitted under law.

• Indirect Damages: We're not liable for any indirect, incidental, or consequential damages.
• User Agreement: By using our services, you agree to this limitation of liability.

Dispute Resolution and Legal Actions

NYCDocs has a defined mechanism for addressing any disputes arising from the use of our of Resolution: Any dispute arising out of the use of our services will initially be attempted to be resolved through negotiations. If unsuccessful, we agree to mediation before any lawsuit is filed.

• Legal Jurisdiction: Any legal actions arising out of disputes will be conducted in the jurisdiction where NYCDocs is located.
• Legal Costs: Each party is responsible for its own legal costs, unless otherwise determined by the court.

Contact Information

NYCDocs has established channels for users to contact us regarding these terms and conditions. Official Contact: Users can contact us via the provided official contact channels for any queries regarding the terms and conditions.

• Time of Response: We aim to respond to all user queries within a reasonable timeframe.
• Changes in Contact Info: Users are requested to keep their contact information updated to ensure effective communication.

Updates to the Terms and Conditions

NYCDocs reserves the right to update these terms and conditions as required. Updates: We may periodically update these terms and conditions to reflect changes in our services, user feedback, or changes in relevant laws.

• Notification of Updates: Users will be notified of significant updates to the terms and conditions.
• Continued Use: Continued use of our services after an update signifies your acceptance of the updated terms and conditions.